The Highest Form of Engagement
If one were in a simplistic mindset, one could look at the Facebook feed algorithm as the first case of AI gone rogue. This machine-learning algorithm was supposedly given the task of making sure we spend as much time on site as possible, and engage as much as possible. As a result it created the most addictive show on earth: the sight of our societies being torn apart by internal strife.
Facebook found the fault lines in each society and pounded on them. Unconscious of its actions but as intelligent as a vengeful God. We fed the fires with our fear and anger, but the incentive loop was in the background, optimizing, selecting, and highlighting the things that would most likely cause us to go crazy. We asked for engagement, and we got the highest form of engagement: war.
It is up to us now to wake up and realize how critical it is that the goals we set are aligned with our values. Facebook is a benign company that wants, I truly believe, nothing more than to make the world better. But it is playing with fire.
I think today they are beginning to realize that.